Job Description
Product Designers at Nory never have to ask to be included in product decisions or justify the value of good design. Theyโre expected to use curiosity and empathy to deepen their understanding of our industry and the problems hospitality professionals grapple with every day โ and then help us solve those problems with good design.
This role will suit a Product Designer who strives to ensure we always solve the right problems and understands that Nory user and customer experience stretches far beyond the surface of our products.
You will literally design the product โ apply your understanding of our customers, their industry and digital design to solve real problems for our customers every day.
Here are some examples of what youโll be helping us with:
- Working through customer problems from the very beginning through launch and multiple iterations. This isnโt a job where designers receive requirements, then knock out UI prototypes and move on to the next thing.
- Acting as a leader on your team. At Nory, designers donโt โhand overโ work to be built and launched. Instead, the team collaborates and iterates towards success. Youโll be speaking to users, presenting and debating design with your cross-functional peers and we will expect you to be comfortable doing that.
- Deepening our understanding of our users and customers, and sharing this information with the wider Nory team.
- Ensuring that what youโve designed is built to the highest standard. We ship software, not Figma files.
What a good fit looks like:
- You understand that everyoneโs a designer. Our role as product designers is to facilitate user- and customer-centric decisions, and our success is measured by business impact, not pixel-perfect prototypes.
- Youโre a big picture thinker who executes quickly. We move fast, but do so with a direction in mind. We deal with uncertainty and adapt in the face of new information. We always have an opinion on whatโs next, and why. You embrace opportunities to leave your comfort zone and learn what it takes to get the job done.
- Youโre energised and motivated by business impact. We think of shipping a solution as the beginning of the journey, not the end. You
- You have experience. You an expert understanding of the foundations of digital product design, from problem solving to fine UI details โ and have shipped digital products, preferably at a SaaS start-up / scale-up during a phase of rapid growth. Transferable experience with hospitality services, POS/inventory systems or e-commerce is a plus.
- You can adult. You can manage your time, set daily and weekly goals for yourself and your team. You take responsibility for your work and close open loops. You speak up, ask questions, can give and receive feedback. You know your boundaries and respect those of others. You work hard during reasonable hours so you can switch off at the end of the day - we donโt believe in โhero cultureโ and encourage a healthy work-life balance.
What you can expect:
This is a rare opportunity to join a healthy, fast-growing start-up. Our product is solving real problems for the hospitality industry and can barely keep up with the increasing demand. The Nory team is currently ~30 strong and consists of hospitality industry experts as well as designers and engineers with roots at companies such as Glofox, Intercom, Pointy and Etsy.
